Road traffic accident – help getting your vehicle repaired following a car accident or motorcycle accident
Road traffic accident incidents can often result in damage to the vehicle which requires repair work. If you have had a road traffic accident that wasn't your fault, regardless of whether you have comprehensive or third party car insurance, we can arrange the repairs to your vehicle.
If you are comprehensively insured you don't have to claim on your policy if you have had a non-faultroad traffic accident. We can organise the repairs to your vehicle andsend the bill directly to the car insurance company of the person who was responsible for causing the road traffic accident. This means you won't have to pay your policy excess for making a claim on your car insurance policy..
How we can help following a road traffic accident
The sooner you contact us following your road traffic accident, the sooner we can get your vehicle repairs underway.
You will need to provide us with the date, time and place of the road traffic accident and a description of how the accident happened. In order for us to get your vehicle repairs underway, we will also need the name, address, registration number and insurance company of the person who you believe was responsible for causing the road traffic accident.
Even if you don't have the full details of the person who caused the road traffic accident, we may still be able to help. Wemay be able to trace the other person, through various sources including the police (if they attended the scene of the accident) and the DVLA database. Should the other person be untraceable or uninsured, we may still be able to pursue a claim for personal injury and damage to your vehicle through andorganisation called the Motor Insurers’ Bureau (MIB), an organisation funded by the insurance industry to assist people who have been involved in a road traffic accident an with untraced or uninsured driver. More information about the MIB…
We will instruct an independent, insurance company approved engineer to inspect your vehicle, within 72 hours of receiving your claim. They will assess the damage to your vehicle and produce a written report outlining the estimated cost of repairs.
We will liaise with the insurance company of the person who was responsible for the road traffic accident and once we have received the engineer’s report we will give you the go ahead for you to book your vehicle to be repaired at an insurance company approved body shop.
Free replacement car *
We will arrange a hire car for you to use whilst your vehicle is being repaired*. This will be an equivalent model to your own. So if you need a six seater car for your large family, a van or a prestige car for your job, that’s what we'll provide you with. The hire car will be fully insured and will be paid for by the insurance company of the person who caused the accident. If your vehicle is undrivable or unroadworthy following the road traffic accident, we can usually get a replacement vehicle to you tothe same day you contact us. More information about getting a free replacement vehicle...
The repair bill will be sent directly to the insurance company of the person who caused the accident.There will be nothing for you to pay*.
If your car is a write-off
If your vehicle is written-off in a road traffic accident we can instruct an independent, insurance company approved engineer to inspect and assess the value of your vehicle and produce an independent report. We will liaise with the insurance companies of the people involved in the accident and forward the engineer's report to the person a fault’s insurance company, requesting they forward you a cheque for the pre-accident value of your vehicle.
The sum of money will reflect the current market value of your vehicle in the condition it was in before the road traffic accident and will be sufficient to enable you to replace your vehicle with one of the same age, mileage, condition and specification to your own. More information about your car, van or motorcycle being a write-off...
Are you or your passengers injured?
If you (or someone you know) have been injured in a road traffic accident that was not your fault, we can help you make a compensation claim for any personal injury you have suffered. Whether you have cuts and bruises, whiplash or much more serious injuries, we can help you claim accident compensation.
Our personal injury solicitors are experts in dealing with road traffic accident compensation and have helped thousands of people make compensation claims. Our solicitors work on a no win, no fee basis and you are totally protected from all costs. If our costs associated with your personal injury claim are not recovered in full from the person at fault's insurance company, we will write them off. More about making a personal injury claim...
Our service is cost-free and without-risk
Our service is totally cost-free as all vehicle hire costs, repair costs and/or personal injury solicitor’s fees will be recovered from the person who caused the road traffic accident. We can also help you recover other losses such as your insurance excess (if you decide to claim on your own policy for the damage to your vehicle), loss of earnings, taxi fares, phone bills or any other costs you have incurred as a result of the road traffic accident.
Our service won't cost you a penny. If your compensation claim is successful all costs are recovered from the other party. If you lose your case and are unsuccessful in claiming accident compensation, then all costs are written off. More about our no win, nofee service...
If you have been involved in a road traffic accident that wasn’t your fault, don't worry about the cost and stress of pursuing a compensation claim. We will take care of everything for you. Call us now for free, friendly advice regarding a road traffic accidenton 0808 143 43 42 or complete your details opposite and we'll call you back.